There is an interesting organizational dynamic that most companies, including landscaping businesses, experience: leadership perception. There is often a fundamental disconnect between how we, as bosses, think we lead and how our employees think we lead. Regardless of who thinks what, the only way we can truly know if we are leading and managing well is by the results we get from our employees.
One of the major factors contributing to this interesting leadership dynamic is an underlying misunderstanding of the origins of “bad behavior.” In many cases, bosses interpret bad behavior in employees as the byproduct of a bad employee. What they fail to understand is their possible role in creating that bad behavior. They don’t realize that they can be culpable as well through their influence on that employee and his or her behavior.