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15 Do’s and Don’ts for Dealing with Customers Who Won’t Pay Their Bills

There is nothing more frustrating for a landscape business owner than to provide a client with a season’s worth of outstanding, timely service only to have them make excuse after excuse about why they can’t pay you on time, or worse, simply stiff you outright.

Collecting money that’s rightfully owed you can be a challenging issue. The best solution is to not be in that position to begin with. Weed out the low and non-payers before the situation gets out of hand and establish relationships in which the client clearly understands that you need to get paid on time so that you, in turn, can honor your commitments.

Topics: Clients & Services